Intermountain Healthcare Reviews

Intermountain Healthcare has an overall rating of 4.5 based on 23 reviews. Customer feedback on Intermountain Healthcare is mixed: Intermountain Healthcare reviewers highlight positive aspects like user-friendly interface, comprehensive health resources, responsive customer service, which strongly appeal to patients seeking healthcare information and services. However, Intermountain Healthcare is often criticized for its long wait times for appointments, limited insurance acceptance, occasional website glitches.

4.5/5.0

23 reviews

5 Stars

16

4 Stars

1

3 Stars

5

2 Stars

0

1 Star

0

All Intermountain Healthcare Reviews (23)
lavellecottrell0820
May 26, 2026
"Referral was super quick"
The referral went through really fast and the whole thing was easy. No hassle at all.
norman_Broadnax84
May 22, 2026
"Surprisingly easy telehealth visit"
I had a quick video visit with Intermountain it went smoother than I expected. The doctor showed up on time, actually listened to what I was saying, and sent my prescription right after. It was so much easier than driving in, which kind of makes you wonder why some places still make simple appointments feel like such a hassle
jamesbaughn0246
May 02, 2026
"Parking was easy, mostly"
Parking was super easy and the signs made it simple to find where I needed to go. I got there fast, which was nice. Not exactly a thrilling experience or anything, but hey, it worked
charles-Nelson
April 27, 2026
"Long wait, but the care was fine"
I waited a lot longer than I would’ve liked, which was... totally fine, I guess. The staff was nice enough once I was finally seen, so overall it wasn’t terrible, just not the smoothest experience.
hello_joann922
April 26, 2026
"Pretty fair option for prescription refills"
I used it for prescription refills and overall it worked well. There was one small delay, which was a little inconvenient, but to be fair, the refill still went through and everything was handled fine in the end.
JackHughes
April 13, 2026
"Doctor listened, but I was expecting an apology"
The doctor communicated really well and took the time to explain everything clearly, which I appreciated. That said, I was still kind of expecting an apology for the inconvenience, so the visit felt a little incomplete...
hello_thomas251
April 12, 2026
"Cleaner Than I Expected"
I wasn’t expecting much when I went in, but the place was really clean. The whole facility looked well taken care of, and even the bathrooms were kept up, which I always pay attention to. It made the visit feel a lot more comfortable than I thought it would
Ernest-shedden
April 12, 2026
"Got my results quickly"
I had some lab work done and, uh, my results showed up in the portal faster than I thought they would. The doctor’s message was really clear and easy to understand, so I didn’t have to sit there trying to figure out what anything meant. I really appreciated that.
RobertRhodes
April 05, 2026
"I went in not feeling great, the..."
I went in not feeling great, the doctors really seemed to listen. They helped me figure out what was going on and I started feeling better quickly. That’s what you hope for when you need care, right?
Robin-carboni
March 22, 2026
"Quick urgent care visit went well"
I had to stop by urgent care and it went better than I expected. The staff got me checked in really fast and were super helpful. I was in and out quicker then I thought I’d be.
Charles-booker
March 21, 2026
"Pretty easy portal to use"
I use the Intermountain portal mostly to check my lab results and send messages to my doctor. It loads fast, i can usually find my appointments without clicking around forever. It’s just nice to have, especially on days when I really don’t feel like making a phone call.
johnna1993
March 12, 2026
"Prices were easy to check"
I was actually surprised by how simple it was to find pricing on Intermountain Healthcare. I could get a rough estimate before calling anyone, which took away a lot of the stress around what the bill might be. I’m sure the numbers aren’t 100% exact every time, but even having a ballpark amount upfront helped a ton. About as smooth as I could’ve hoped for, so I’d give it 5 stars...
johnnyhickernell1077
March 10, 2026
"Care team actually had their stuff together"
The whole care team was way more organized than I expected. My doctors and the scheduling people seemed to actually talk to each other for once, which shouldn’t feel like a miracle, but here we are. Referrals, test results, and follow-ups were all easy to keep track of, without the usual paperwork nonsense turning into a total clown show. It made a really stressful week a lot less chaotic for me.
christine1988
March 01, 2026
"I don’t have much patience for..."
I don’t have much patience for dealing with insurance stuff, so I was relieved they handled it without making it a whole ordeal. It was quick, easy, and I didn’t have to chase anyone around.
serita_Hise84
February 09, 2026
"Care was fine, but the follow-up felt a little slow"
Overall, the care I received was perfectly fine and I didn’t have any major issues with the actual service. Everyone I dealt with seemed nice enough, and I felt like things were handled reasonably well while I was there. The only part that kind of stood out to me was the follow-up afterward. I was expecting the calls to come a bit sooner, but they ended up taking longer than I thought they would. It wasn’t a huge problem or anything, but it did make the experience feel just okay rather than really smooth from start to finish.
denny2004
January 25, 2026
"Felt a bit rushed and unsure what to do next"
My experience was kind of mixed. Some of the doctors were nice enough, but overall it felt like they were in a hurry and didn’t have much time to really talk things through. I also left feeling unclear about what the next steps were supposed to be, which was frustrating. I would’ve appreciated a little more explanation and guidance before leaving.
JaniceDurgan_28
January 01, 2026
"Quickly fixed a billing issue for me"
I had a billing issue and, to be honest, I was expecting it to turn into a whole drawn-out process. Intermountain got back to me quickly, explained what had happened, and corrected the charge without making it complicated. I really appreciate when companies handle things clearly and respectfully, that’s kind of my standard, and they met it.
ChristineSingelton
December 29, 2025
"Booking was quick, thankfully"
I’ll give them credit, getting my appointment scheduled was actually easy. It was fast and there wasn’t any hassle, which was a nice change
SEDRAKYAN
December 29, 2025
"Billing was accurate, just slower than I’m used to"
My bill ended up being mostly correct, but it took longer than I expected to update after my insurance paid. I’ve had other places adjust things a bit faster, so I did end up calling once just to make sure everything was moving along. It wasn’t a huge problem, just a little frustrating.
hello_andrea688
December 18, 2025
"Good ER visit when I was really worried"
I ended up going to the ER late at night and was anxious when I got there. Check-in was smoother than I expected, and even though the place seemed really busy, the nurse still came by to check on me, which helped a lot.

The doctor explained everything in a way that actually made sense and didn’t make me feel silly for asking questions. I did have to wait a while, but that’s kind of expected in an emergency room. The only thing I noticed was that some of the confusion around timing felt preventable, but overall everyone was kind and I left feeling like I was in good hands.

View More Reviews

Have a question about Intermountain Healthcare?
intermountainhealthcare

Intermountain Healthcare Reviews

Coupons & Promo Codes

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.